Terms & Conditions
These Terms and Conditions ("Terms") apply to purchases made through ornadom.com.
ornadom.com is operated by Haikou Fuyibang Trading Co., Ltd.
By submitting an order through our website, you acknowledge that you have read, understood, and agree that your purchase is subject to these Terms and any other applicable policies available on ornadom.com.
Scope of These Terms
These Terms apply to purchases of products offered through ornadom.com.
Additional policies may also apply to your purchase, including:
• Shipping Policy
• Return & Refund Policy
• Payment & Security Policy
• Privacy Policy
• Product Support & Care information
Where applicable, these policies should be read together with these Terms.
Product Information
We make reasonable efforts to present our product descriptions, dimensions, materials, colors, finishes, design details, pricing, images, and availability as accurately as possible.
ORNADOM products include:
• Sculptural Art
• Abstract Forms
• Organic Shapes
• Artistic home decorative pieces inspired by contemporary design
Actual product appearance may vary slightly due to:
• Screen or display settings
• Photography and lighting conditions
• Manufacturing tolerances
• Material or finish variations
• Product batch differences
• Packaging or design updates
Products featuring different materials, finishes, textures, colors, artistic details, or natural-inspired elements may have minor variations in appearance. Such variations are considered normal characteristics of decorative products and do not necessarily indicate a product defect.
We reserve the right to correct errors, update product information, modify availability, or revise website content where reasonably necessary.
If a significant error affects an order that has already been placed, we may contact you regarding available solutions or cancel the affected item and provide an appropriate refund.
Product Requirements and Usage Information
Customers are responsible for reviewing product information, specifications, dimensions, materials, and intended use before purchasing or displaying a product.
Product design, materials, finishes, and decorative details may vary between different collections or versions.
Unless expressly stated otherwise, ORNADOM does not guarantee compatibility with third-party accessories, modifications, or alterations made after purchase.
Orders and Acceptance
After submitting an order, you may receive an automated order confirmation.
This confirmation acknowledges that we have received your order but does not necessarily represent final acceptance or confirmation that your order has been shipped.
ORNADOM reserves the right to refuse, limit, verify, or cancel orders where reasonably necessary, including situations involving:
• Payment authorization failure
• Suspected fraud
• Unauthorized payment activity
• Inventory limitations
• Incorrect pricing or product information
• Shipping restrictions
• Duplicate or unusual orders
• Abuse of promotional offers
• Legal or regulatory restrictions
If an order is canceled after payment has been successfully processed, an appropriate refund will be issued to the original payment method or another method permitted by the payment provider.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible:
Email: service@ornadom.com
We will make reasonable efforts to assist before fulfillment begins.
However, we cannot guarantee that changes or cancellations can be completed once an order has entered:
• Processing
• Packaging
• Fulfillment
• Shipping preparation
• Dispatch
If an order has already shipped, the applicable Return & Refund Policy may apply.
Prices
Product prices displayed on ornadom.com are processed in U.S. dollars (USD) unless otherwise indicated during checkout.
Prices may vary depending on:
• Product design
• Product specifications
• Product variations
• Promotional eligibility
• Destination
• Applicable taxes
• Shipping charges
The final amount payable will be displayed during checkout before completing your purchase.
ORNADOM may update product prices for future purchases at any time.
Taxes and Other Charges
Applicable taxes, shipping charges, and other order-related fees will be displayed during checkout where required or supported.
International orders may be subject to additional charges, including:
• Customs duties
• Import taxes
• Brokerage fees
• Clearance charges
• Local government or carrier fees
Unless otherwise stated during checkout, these charges are generally the responsibility of the recipient.
Payment
Available payment methods are displayed during checkout and may vary depending on:
• Customer location
• Device type
• Order value
• Available payment services
By submitting payment information, you confirm that:
• You are authorized to use the selected payment method.
• The information provided is accurate and complete.
• You authorize the applicable transaction amount to be processed.
All transactions may be subject to authorization, verification, fraud prevention, and security checks.
Promotions and Offers
ORNADOM may occasionally provide promotional benefits, including:
• Promotional pricing
• Discount codes
• Product bundles
• Limited-time offers
• Other promotional benefits
Promotional offers may include additional conditions such as:
• Start and end dates
• Minimum purchase requirements
• Product exclusions
• Geographic restrictions
• Quantity limitations
• Customer eligibility requirements
Unless otherwise stated, promotional offers cannot be combined.
Discounts generally cannot be applied retroactively to completed orders.
Shipping and Delivery
Shipping methods, estimated delivery times, tracking availability, shipping charges, and related matters are governed by our Shipping Policy.
Any delivery timeframe provided is an estimate unless expressly stated otherwise.
Delivery may be affected by circumstances outside of ORNADOM's reasonable control, including:
• Carrier operations
• Customs processing
• Weather conditions
• Transportation disruptions
• Holidays
• Remote delivery locations
Customers are responsible for providing complete and accurate shipping information during checkout.
Returns and Refunds
Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.
Please contact ORNADOM before returning a product so our customer support team can review your request and provide applicable instructions.
Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded.
Damaged, Defective, or Incorrect Products
If your ORNADOM product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible.
We may request:
• Your order number
• Clear photographs of the product
• Photographs of the original packaging
• A photograph of the shipping label
• A short video demonstrating the issue where applicable
Please retain the product and original packaging until our customer service team has reviewed your request.
Product Use and Care
ORNADOM products should be used only for their intended decorative purpose and according to:
• Product information
• Material specifications
• Care recommendations
• Product-specific guidance
Indoor and Outdoor Use
Unless a product page specifically states otherwise, ORNADOM decorative pieces are designed primarily for indoor environments.
Products should be protected from unnecessary exposure to:
• Rain
• Excessive moisture
• Extreme temperatures
• Direct sunlight for extended periods
• Harsh chemicals
Product Dimensions and Natural Variations
Measurements and specifications displayed on ornadom.com are provided as product references.
Minor variations may occur due to:
• Manufacturing processes
• Measurement methods
• Material characteristics
• Product batch differences
• Design updates
Decorative products may have slight differences in color tone, finish, texture, or artistic details due to manufacturing and display conditions.
Product Support and Warranty
Certain ORNADOM products may include product support or limited warranty coverage where specifically stated.
Where applicable, warranty coverage, duration, exclusions, and claim procedures will be described on the relevant product page or Product Support information.
Warranty coverage is separate from statutory consumer rights.
Intellectual Property
Unless otherwise stated, website content including:
• ORNADOM branding
• Logos
• Product descriptions
• Images
• Graphics
• Videos
• Website layouts
• Design elements
• Original written content
is owned by, licensed to, or used with authorization by ORNADOM, Haikou Fuyibang Trading Co., Ltd., or applicable rights holders.
Privacy
Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.
Changes to These Terms
ORNADOM may update these Terms periodically to reflect changes in:
• Business operations
• Products or collections
• Website functionality
• Store policies
• Legal requirements
Updated versions will be posted on this page.
Contact Us
If you have questions regarding these Terms, an order, an ORNADOM product, or our store policies, please contact us:
Brand:
ORNADOM
Website:
ornadom.com
Legal Entity:
Haikou Fuyibang Trading Co., Ltd.
Registered Address:
Shop No. 120, China Merchants Yonghua Mansion,
No. 141 Binhai Avenue, Haixiu Subdistrict Office,
Xiuying District, Haikou City,
Hainan Province, China
Unified Social Credit Code:
91460000MAEA209187
Customer Support Email:
service@ornadom.com
ORNADOM is operated by Haikou Fuyibang Trading Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related ecommerce activities.
ORNADOM — Sculptural Elegance Inspired by Modern Living.